Putting customers first
On hold Marketing is used to promote the business to callers, entertain and inform callers, and reassure callers that they will be dealt with shortly.
- 88% of callers preferred message recordings to radio or silence
- 70% of callers are put on hold
- 60% of all callers left unattended hang up
Chatter will;
- guide you though tailored ‘on hold scripts’ with a variety of voices and background music to choose from.
- use professionally recorded marketing for your out of office answer service or your auto-attendant facility.
Chatter will send you a free demonstration of its on hold marketing. Listen to the quality and see how we can help improve your customer’s experience when calling your business.