Hosted/Cloud

Hosted/Cloud 2019-03-26T12:42:13+00:00

Hosted / Cloud

A cloud-based telephony system that provides a fully integrated cost effective solution for business use.

Features:

  • All the features you expect from a PBX available across sites and included in the price – hunt groups, IVRs, voicemail to email, call transfer, call pickup.
  • Call Recording – MiFID II compliant lifetime call recording with full audit trail and search facility
  • Softphone and DECT phone options
  • PCI DSS Compliant recording
  • Management reports – graphical reports on call activity and end of day statistics reports emailed to key stakeholders
  • Mobility – smartphone app with integration, presence*
  • Call alerts – Set up policies to highlight in flight calls of a long duration or premium numbers
  • Self-serve portal that can be easily managed by customer
  • GEO redundant solution hosted in UK based data centres – ISO27001 accredited
  • Manage from anywhere all that is required is an internet connection and a PC, laptop or tablet

*Get in touch for further details