Chatter provides industry leading features and functionality enabling you to record, store, find, playback and archive calls.
Our cost-effective entry-level solutions tick all of the latest compliance boxes, including high level encryption MiFID II.
Chatter works with all technologies in any combination, from analogue, ISDN to SIP. Call recording provides simple USB-based client/server solutions, hosted, web-based solutions or full turn-key systems that will record tens of thousands of calls per day across multiple sites.
- Monitor call quality and staff performance to improve company standards and customer care
- Resolve “who said what” disputes
- Protect staff from abuse
- Train staff on call handling techniques and customer interactions
- Regulatory compliance (for FSA regulated companies)